Using bswift - How to Search for Users

1. Visit mfc.frankcrum.com to log in.
   
   
2. From the Employer Dashboard, select Benefits from the left navigation menu.
   
   
   
   
3. This will open the Benefits portal in a new browser tab. Your administrator dashboard will appear automatically.
   
   
   
4. Click on Admin from the menu options.
   
   
   
   
5. If you click on User Admin, you will be routed to view a listing of your employees under your organization(s).
   
   
   
   
6. In the search bar, you may search by employee name or social security number. Type in either value, then click SEARCH.
   Note: You may also leave the field BLANK to view a listing of all employees.
   
   
   
   
7. Your employee listing will appear automatically based on search parameters entered in the search field.
   
   
   
   
8. Click on the last name of the employee to enter their employee/user information profile.
   
   
   
   
9. From this profile page, you can view the same employee demographics that are currently stored in MyFrankCrum.
   Note: Edits to these fields are not allowable within the benefit admin portal.
   
   
   
   
10. Click on Benefits to view the employees assigned benefit class and effective date.
    Note: To view benefit coverages, please see the how-to-guide labeled Viewing Benefit Coverages.