Privacy Policy

• • Provide you with services available through the website and to enable you to use some of its features. 

• • Authenticate users and prevent fraudulent use of user accounts.  

• • Identify if users have accepted the use of cookies on the website. 

• • Compile data about website traffic and how users use the website to offer a better website experience.  

• • Understand and save visitor preferences for future visits, such as remembering your login details or language preference, to provide you with a more personal experience, or to avoid you having to re-enter your preferences every time you use the website. 

• • Track your browsing habits to enable us to show advertising which is more likely to be of interest to you, including advertising by third parties on our website.  

You may delete cookies from your web browser at any time or block cookies on your equipment, but this may affect the functioning of or even block the website. You can prevent saving cookies (disable and delete them) by changing your browser settings accordingly at any time. It is possible that some functions will not be available on our website when the use of cookies are deactivated. Check the settings of your browser. Below you can find some guidance:   

• • Safari 

• • Opera 

• • Internet Explorer 

• • Google Chrome 

• • Mozilla  

Do Not Track (DNT) is a privacy preference that users can set if they do not want web services to collect information about their online activity. We do not respond to DNT signals.  

For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.  

How We Use Your Information  

We use information that we collect about you or that you provide to us, including any personal information:  

• • To present our website and its contents to you.  

• • To provide you with information, products, or services that you request from us.  

• • To fulfill any other purpose for which you provide it.  

• • To provide you with notices about your account/subscription, including expiration and renewal notices.  

• • To carry out our obligations and enforce our rights arising from any contracts entered between you and us, including for billing and collection.  

• • To notify you about changes to our website or any products or services we offer or provide through it.  

• • To allow you to participate in interactive features on our website.  

• • In any other way we may describe when you provide the information.  

• • For any other purpose with your consent.  

We may also use your information to contact you about our own services that may be of interest to you, please see Choices About How We Use and Disclose Your Information.

Disclosure of Your Information  

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.   

We may disclose personal information that we collect, or you provide as described in this privacy policy:  

• • To our subsidiaries and affiliates.  

• • To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.  

• • To third parties to market their products or services to you if you have not opted out of these disclosures. For more information, see Choices About How We Use and Disclose Your Information. 

• • To fulfill the purpose for which you provide it. For example, if you give us an email address to use the "Refer Business" feature of our website, we will transmit the contents of that email and your email address to the recipients.  

• • For any other purpose disclosed by us when you provide the information.  

We may also disclose your personal information:  

• • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.  

• • To enforce or apply our Terms of Use (located on our website footer) and other agreements, including for billing and collection purposes.  

• • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of FrankCrum, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.  

The categories of personal information we may disclose include:  

• • Personal Identifiers  

• • Contact Information  

• • Internet Network and Computer Activity   

• • Geolocation Data  

• • Mobile Device Data  

• • Pre-Hire Information/Pre-Contract Information   

• • Employment and Education History   

• • Professional Related Information   

• • Inferences  

Choices About How We Use and Disclose Your Information 

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:   

• • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.  

• • Promotional Offers from the Company. If you do not wish to have your email address/contact information used by the Company to promote our own or third parties' products or services, you can opt-out at any other time by sending us an email stating your request to Privacy@FrankCrum.com. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions or unsubscribing through the email received. This opt out does not apply to information provided to the Company pertaining to contracted services.   

• • Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers' target-audience preferences, you can opt-out by clicking Data Subject Requests Link or for this opt-out to function through the Cookie Management Tool, you must have your browser set to accept all browser cookies.  

We do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's website.  

Residents of certain states such as California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia may have additional personal information rights and choices. Please see Your State Privacy Rights for more information.  

Accessing and Correcting Your Information

You may send us an email at Privacy@FrankCrum.com to request access to, correct, or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.  

Residents of certain states, such as California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia may have additional personal information rights and choices. Please see Your State Privacy Rights for more information.  

Your State Privacy Rights 

State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information.   

California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia provide (now or in the future) their state residents with rights to:  

• • Confirm whether we process their personal information.  

• • Access and delete certain personal information.  

• • Correct inaccuracies in their personal information, considering the information's nature processing purpose (excluding Iowa and Utah).  

• • Data portability.  

• • Opt-out of personal data processing for:  

• • • targeted advertising (excluding Iowa);  

• • • sales; or   

• • • profiling in furtherance of decisions that produce legal or similarly significant effects (excluding Iowa and Utah).  

• • • Either limit (opt-out of) or require consent to process sensitive personal data.   

The exact scope of these rights may vary by state. To exercise any of these rights please click Data Subject Requests Link. To appeal a decision regarding a consumer rights request, please directly reach out to the  Privacy@FrankCrum.com.  

Nevada provides its residents with a limited right to opt-out of certain personal information sales. However, please know we do not currently sell data triggering that statute's opt-out requirements.  

How We Protect the Information that We Collect

The protection of the information that we collect about visitors to our websites is of the utmost importance to us and we take every reasonable measure to ensure that protection, including:  

• • We keep automatically collected data and voluntarily collected data always separate.   

• • We use internal encryption on all data stores that house voluntarily captured data.  

• • We use commercially reasonable tools and techniques to protect against unauthorized access to our systems.  

• • We restrict access to private information to those who need such access in the course of their duties for us.  

• • Database level encryption is adopted on all data captured from the visitor and customer.   

• • HTTPS, only TLS 1.2, is adopted for data transferring.  

• • Access control mechanism is adopted to prevent unauthorized access and modification.  

• • Monitoring and Early Warning System is adopted to help ensure fraudulent behaviors can be inspected.  

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the website.

International Visitors

We do not target, market to, or offer our products or services to consumers outside of the United States. You agree not to submit your personally identifiable information through the website if you reside outside the United States. If we become aware that a person residing inside the European Economic Area, European Union, Great Britain, or Switzerland has submitted their personal information to us, we will delete it. 

Consent to Terms and Conditions

By using this website, you consent to all terms and conditions expressed in this Privacy Policy. 

Changes to Our Privacy Policy

As our services evolve and we perceive the need or desirability of using information collected in other ways, we may from time to time amend this Privacy Policy. We encourage you to check our website frequently to see the current Privacy Policy in effect and any changes that may have been made to it. If we make material changes to this Privacy Policy, we will post the revised Privacy Policy and the revised effective date on this website. Please check back here periodically or contact us at the address listed at the end of this Privacy Policy.  

Questions About the Policy

This website is owned and operated by FrankCrum. If you have any questions about this Privacy Policy, please contact us at Privacy@FrankCrum.com or call 1-800-393-0815, Option 21.    

Policy Last Updated on: January 1, 2025 (reviewed annually) 

Policy Details – Table of Revision
Revised on	Version	Description	Approved by
October 25, 2024	2.0	Annual Revision of Privacy Policy	Danielle Grubb Corporate Counsel
December 1, 2023	1.0	Annual Revision of Privacy Policy	Danielle Grubb  Corporate Counsel